![]() ![]() If you don’t connect to the Internet at least every 31 days, your applications will go into reduced functionality mode, which means that you can view or print your documents but cannot edit the documents or create new ones. You should also connect to the Internet regularly to keep your version of Office up to date and benefit from automatic upgrades. Internet access is also required to access documents stored on OneDrive, unless you install the OneDrive desktop app. For Microsoft 365 plans, Internet access is also needed to manage your subscription account, for example to install Office on other PCs or to change billing options. However, Internet access is required to install and activate all the latest releases of Office suites and all Microsoft 365 subscription plans. Links to customer service and technical solutions, downloads, updates, service packs, answers to top issues.You don’t need to be connected to the Internet to use Office applications, such as Word, Excel, and PowerPoint, because the applications are fully installed on your computer. this page has US support phone number: 1-87 We also give you 30 days of download support with the purchase of the download so an agent of ours can get you signed into your account and start the download process for you! Click the following link to visit the Microsoft Online Assisted Support Options Web site, and then select your product to contact support: If you need help, visit the Microsoft Online Assisted Support Options Note Microsoft provides technical support at no cost for problems that involve the installation of Microsoft Office system. None of the issues above describe my issue or question.įree support and Trouble shoot problems that occur when you try to install an Office system program from the Office CD or DVD or Online download I need assistance with my PIN (27 character alpha numeric PIN). I need assistance installing a downloaded product or I’ve already successfully installed the product I am unable to find my product key (25 character alpha numeric product key) or my product key I need assistance with downloading electronic software that I purchased from an Online Please select the appropriate issue below to get assistance: In addition to buying your Microsoft product directly from Microsoft, you may have purchased Many Microsoft products and product upgrades can be purchased via a retail store or online, then downloaded to your computer as an Electronic Software Download. You have to pester MS for help or ask for your money back. But there are no official published fixes from MS for your problem. Sorry to be part of the finger pointing merry-go-round. It is handy to have a timestamped copy of the conversation, if only to publish it on the internet. Make sure to copy the text from the chat window and save it before closing the chat window. LESS frustrating than listening to elevator muzak.
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